Complaints have been received that the automatic door latch system is not correctly locking the vehicle door on the vehicles named above, and that this can also open while driving.
The cause for the described problem is defective software for the door lock module in this case.
Repair note:
A software update for the door lock module is installed in specialist workshops.
The vehicle manufacturer has already addressed the issue and notified the owners of all the affected models. For various reasons, however, it must be assumed that not all vehicles have been checked or modified.
Important safety note
Technical information and practical tips have been compiled by HELLA in order to provide professional support to vehicle workshops in their day-to-day work. The information provided on this website is intended for use by suitably qualified personnel only.
Reprinting, distribution, reproduction, exploitation in any form or disclosure of the contents of this document, even in part, is prohibited without our express, written approval and indication of the source. The schematic illustrations, pictures and descriptions serve only for the purposes of explanation and representation of the instructions and cannot be used as a basis for installation or assembly work. All rights reserved.
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