More than spare parts: technical support for the independent workshop
Systems such as ADAS (Advanced Driver Assistance Systems) and e-mobility are not only revolutionising driving – the revolution is also finding its way into the automotive workshop. This poses new challenges for independent workshops in particular: they have to contend with increasingly complex vehicle electronics and with higher demands being placed on diagnostics and repairs. By offering technical support to independent workshops, we enable automotive businesses to get to grips with all the increasing complexity so that they can continue to work efficiently and profitably in the future.
And as a strong partner of leading car manufacturers, FORVIA HELLA is always at the forefront of technological developments when it comes to original equipment and is therefore able to provide innovative solutions. At the same time, the company consistently transfers such skills, components and expertise to the aftermarket.
High-quality spare parts form the bedrock
But spare parts alone are not enough to keep pace with the rapid advances in mobility and their increasing impact on the aftermarket. Digital tools are just as important in today's automotive workshop as the good old spanner. This is because electric cars and vehicles with driver assistance systems require additional components and services. We also offer automotive professionals a comprehensive service that includes a variety of crucial support elements, developed specifically for the current needs of workshop professionals.
Expert hotlines and remote services from FORVIA HELLA
Hand on heart, there are moments in everyday workshop life when you reach your limits. In view of increasingly complex and software-based vehicle systems, it is becoming more and more difficult to carry out all the work yourself. Often the necessary access authorisations are not available, or the vehicle is so new that it is not yet included in the regular software of the diagnostic device. When it comes to diagnosing and repairing modern vehicles, fast and precise solutions are required. Our expert hotline for independent automotive workshops can help with technical questions. In addition, remote services are available that make it possible, for example, to carry out coding, software activation and calibration remotely. This allows independent workshops to work more efficiently and remain competitive.
HELLA TECH WORLD: workshops at the cutting edge
Further training is also the key to success for automotive professionals. With HELLA TECH WORLD, they have a platform with a wealth of digital information, videos and tutorials that all provide very specific help. We also offer vehicle-specific workshops and online training courses in which the latest technologies and diagnostic methods are presented in a clear and easy-to-understand way. The result is that workshops are always up to date and can help their customers immediately, even in the case of complex problems.
HELLA TECH WORLD offers a large selection of technical tutorials and data records on spare parts.
Diagnostic tools and components in OE quality
FORVIA HELLA takes the expertise and the components from the OE segment to the independent market. Hella Gutmann's powerful diagnostic tools enable not only precise communication with all relevant vehicle systems but also lightning-fast interpretation of all data and error codes. And the OE expertise ensures that repairs and maintenance can be carried out to the highest quality standards.
Precise calibration and adjustment
The latest vehicle electronics are equipped with sensitive sensors and elements that help us on the road enormously. However, for such systems to function properly, precise calibrations and adjustments are absolutely essential, especially when it comes to safety-relevant systems such as driver assistance systems. So as to meet this need, Hella Gutmann provides powerful calibration tools and instructions to ensure that all systems are set and adjusted optimally.
Future-proof thanks to innovative workshop solutions
This is how we keep our finger on the pulse of time, continuously developing new solutions to meet future challenges in the aftermarket. Close collaboration with manufacturers in the OE sector enables FORVIA HELLA to present innovations to the aftermarket at an early stage, so that solutions are already available before workshops are confronted with the problems.
Our technical support and our services accompany independent workshops through the digital transformation with a complete package of support hotlines, further training, powerful diagnostic tools and components.